WORK WITH STARRY

STARRY nurtures children, strengthens families, and restores hope, envisioning
a Texas where every child has a healthy, forever home.

STARRY is a 501(c)(3) nonprofit organization with a 20+ year history of transformational programming for
those looking to join a rewarding journey of service. Our policy is to not to keep unsolicited resumes on file.
A criminal history affidavit is required for candidates applying to positions at STARRY.

STARRY is an equal opportunity employer.

STARRY provides a core-values-driven array of benefits, demonstrating that we care for the holistic needs of our staff and their work/life balance. Most of our benefits are available to part-time and full-time staff.

  • Unlimited PTO (part-time and full-time staff)
  • Flexible Schedules (part-time and full-time staff)
  • Bereavement Leave (part-time and full-time staff)
  • Holiday Pay (part-time and full-time staff)
  • 401k with generous employer matching (part-time and full-time staff)
  • Family Bonding Leave for new moms and dads (part-time and full-time staff)
  • Health, Dental, Vision (full-time staff)

VIEW OPEN POSITIONS

Principle Job Function: The Administrative Assistant will do all of the following for their assigned region: answer all incoming phone lines, transfer calls; take accurate messages and notify staff when emergencies arise; assist STARRY staff in the overall coordination and communication of FAYS services, and support in program activities. They will also provide warm welcome and exemplary customer service through inperson interactions in their assigned offices and all phone interactions with clients. This role is essential in evaluating client eligibility through initial phone calls and gathering pertinent information required for services provided by STARRY, within contract(s) expectations. This role also ensures adherence to ethical codes and best practice in the field.

We believe that to best serve the community, cultural diversity must be centered in the work we do. Our goal is to have a staff that most adequately represents the diverse languages and ethnicities of the populations that we serve. Hence, we strongly encourage people of color and bi-lingual professionals to apply.

Education and Experience: High school diploma. Four years experience applicable to the position responsibilities. Other: Computer usage, Typing skills, Bookkeeping, Organizational Skills. Approved criminal background report. Able to satisfy all applicable requirements, and have good problem solving and decision-making skills.

Status: Part-Time

Consideration: If you would like to be considered as a candidate for this position, please email an application, resume, and brief letter of interest to STARRY Applications. The job posting will remain open until filled.

Principle Job Function: The Client Services Specialist ensures that STARRY clients have high quality services for crisis intervention. This role is essential in meeting FAYS contract expectations for on-call and emergency shelter services. This role will be essential in evaluating client eligibility through initial phone calls and gathering pertinent information required for services provided by STARRY, within contract(s) expectations. This role also ensures adherence to ethical codes and best practice in the field. This role reports to and interacts with STARRY staff, Team Supervisors and Directors. Additionally, this position must understand and support the greater mission of STARRY.

Duties include: Crisis hotline coverage Monday 9am-Friday 5pm weekly (24 hours/day); Answer incoming calls for STARRY services daily; Complete intake calls for assigned Call Team region; Accurately record all incoming calls in the STARRY internal database (EHR); Provide de-escalation, support, and referral resources as needed; Provide in-person crisis services and placements as needed; Greet and clearly communicate STARRY services to clients in person or on the phone; Use excellent customer service skills to represent STARRY and meet the needs of clients.

We believe that to best serve the community, cultural diversity must be centered in the work we do. Our goal is to have a staff that most adequately represents the diverse languages and ethnicities of the populations that we serve. Hence, we strongly encourage people of color and bi-lingual professionals to apply.

Education and Experience: Applicant must have a bachelor’s degree, preferably in psychology, social work or other human services field; Experience in crisis intervention; Very strong attention to detail; Excel at operating in a fast-paced, team-oriented work environment; Excellent problem-solving skills, flexibility, and “out-of-the-box” thinking.

Additional Requirements: Reliable transportation. Computer usage, Strong Organizational Skills. Approved criminal background report. Able to satisfy all applicable requirements and DFPS standard requirements.

Status: Full Time with benefits.

Consideration: If you would like to be considered for this position, please email an application, resume, and brief letter of interest to STARRY Applications. The job posting will remain open until filled.

Principle Job Function: The Client Services Specialist ensures that STARRY clients have high quality services for crisis intervention. This role is essential in meeting FAYS contract expectations for on-call and emergency shelter services. This role will be essential in evaluating client eligibility through initial phone calls and gathering pertinent information required for services provided by STARRY, within contract(s) expectations. This role also ensures adherence to ethical codes and best practice in the field. This role reports to and interacts with STARRY staff, Team Supervisors and Directors. Additionally, this position must understand and support the greater mission of STARRY.

Duties include: Crisis hotline coverage Monday 9am-Friday 5pm weekly (24 hours/day); Answer incoming calls for STARRY services daily; Complete intake calls for assigned Call Team region; Accurately record all incoming calls in the STARRY internal database (EHR); Provide de-escalation, support, and referral resources as needed; Provide in-person crisis services and placements as needed; Greet and clearly communicate STARRY services to clients in person or on the phone; Use excellent customer service skills to represent STARRY and meet the needs of clients.

We believe that to best serve the community, cultural diversity must be centered in the work we do. Our goal is to have a staff that most adequately represents the diverse languages and ethnicities of the populations that we serve. Hence, we strongly encourage people of
color and bi-lingual professionals to apply.

Education and Experience: Applicant must have a bachelor’s degree, preferably in psychology, social work or other human services field; Spanish Speaking Required; Experience in crisis intervention; Very strong attention to detail; Excel at operating in a fast-paced, team-oriented work environment; Excellent problem-solving skills, flexibility, and “out-of-the-box” thinking.

Additional Requirements: Reliable transportation. Computer usage, Strong Organizational Skills. Approved criminal background report. Able to satisfy all applicable requirements and DFPS standard requirements.

Status: Full Time with benefits.

Consideration: If you would like to be considered for this position, please email an application, resume, and brief letter of interest to STARRY Applications. The job posting will remain open until filled.

Principle Job Function: The Counselor II is responsible for providing counseling services to at-risk children and families in surrounding counties and will serve as a team member of the Waco office.

Work with families in the community meeting FAYS or Universal Prevention eligibility: (1) 0-17 years of age; (2) Runaway youth (either currently or threatening); (3) Truant youth; (4) Abused children (experiencing abuse, insufficient for CPS case; (5) At-risk youth for other behavioral problems; (6) Youth involved in deferred prosecution with juvenile probation; (7) Youth placed in residential care for family conflict to reunify family.

We believe that to best serve the community, cultural diversity must be centered in the work we do. Our goal is to have a staff that most adequately represents the diverse languages and ethnicities of the populations that we serve. Hence, we strongly encourage people of color and bi-lingual professionals to apply.

Education and Experience: Applicant must have a Master’s degree in counseling or related field and related licensure (LPC, LCSW, LMFT); or a licensed intern pursuing fully licensed status (LPC Associate, LMSW, LMFT Associate). Spanish speaking preferred. One year of experience in related area or working with at-risk youth and families. If hired, intern applicants must procure their own board-approved supervisor outside of the agency.

Additional Requirements: Reliable transportation. Computer usage. Strong Organizational Skills. Approved criminal background report. Able to satisfy all applicable requirements and DPRS standard requirements.

Status: Full-time

Consideration: If you would like to be considered for this position, please email an application, resume, and brief letter of interest to STARRY Applications. The job posting will remain open until filled.

Principle Job Function: The Family Support Specialist is responsible for providing family support services to at-risk children and families in surrounding counties and will serve as a team member of the Round Rock office.

The Family Support Specialist will work with families in the community meeting FAYS or Universal Prevention eligibility: (1) 0-17 years of age; (2) Runaway youth (either currently or threatening); (3) Truant youth; (4) Abused children (experiencing abuse, insufficient for CPS case); (5) At-risk youth or other behavioral problems; (6) Youth involved in deferred prosecution with juvenile probation; (7) Youth placed in residential care for family conflict to reunify family.

We believe that to best serve the community, cultural diversity must be centered in the work we do. Our goal is to have a staff that most adequately represents the diverse languages and ethnicities of the populations that we serve. Hence, we strongly encourage people of color and bi-lingual professionals to apply.

Education and Experience: Applicant must have a bachelor’s degree in social work or related field. One year of experience in related area or working with at-risk youth and families preferred. Spanish speaking preferred.

Additional Requirements: Reliable transportation. Computer usage, Strong Organizational Skills. Approved criminal background report. Able to satisfy all applicable requirements and DPRS standard requirements.

Status: Part-Time

Consideration: If you would like to be considered for this position, please email an application, resume, and brief letter of interest to STARRY Applications. The position will remain open until filled.